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Ensure you face a light source directly, avoid heavy shadows, and remove dark sunglasses or face masks during selfie capture.
Make sure your phone camera lens is clean, or open the event short URL directly in Safari/Chrome browser.
Check your internet connection speed. For large batches (500+ photos), upload via Lightroom plugin or FTP ingest service.
Our dedicated support team is available 24/7 to assist event hosts, photographers, and attendees.
Average response time: < 5 minutes
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